Frequently Asked Questions

How do I order?

All orders are processed through our official email address - sales@boxdepot.com.ph.

  1. Browse through our products
  2. Send the following details to sales@boxdepot.com.ph: complete name, address, TIN number, qty, description and design of your orders
  3. We will check our inventory and respond within 48 hours to give you the total of your orders along with our bank details
  4. Deposit the payment and send a copy of the deposit slip to our email address
  5. Schedule your pick-up time and date at least 1 day before

Do you ship or deliver?

We currently don't ship or deliver to retail customers. Retail pertains to purchases per pack or by 20 pieces. To inquire about wholesale purchases, please send us an email.

How do I pay?

All payments must be deposited at least 1 day before pick-up through bank deposit. 

Can I drop by anytime and check out the items before purchase?

You may drop by our location strictly by appointment only. Please call/text/email us at our contact numbers and wait for a confirmation before dropping by so as to make sure someone will accommodate you.